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ATPM 9.09
September 2003





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Review: CyberShot DSC-P10 Digital Camera

by Johann Campbell,


Developer: Sony

Price: $600 (list); $450 (street)

Requirements: Mac OS 8.6 or Mac OS X, USB

Recommended: Mac OS 9 or later. The manual offers specific compatibility advice.

Trial: None.

Since I have had the use of my own digital camera for approximately two months now, and I have thought long and hard about an answer to the question, I face writing a review on it without knowing exactly who to recommend this camera to. This is because when you first pick up Sony’s flagship compact digital camera for 2003, the CyberShot DSC-P10, and start to play around with it, you will find it incredibly hard to put down.


The first thing about this camera that makes an impression is its size. Measuring just 4.25" in length and just over 2" in height, the P10 is smaller than Sony’s previous efforts—no mean feat given the boost in specification compared to larger siblings such as the DSC-P72. Any pre-conceptions that the P10’s size makes it vulnerable to damage vanish once it is picked up; although it weighs a mere seven and a half ounces, the camera feels reasonably solid and durable, enough to withstand the odd accidental knock, not that you would ever forgive yourself if you dropped it.

Looking around the camera’s enclosure, a few features immediately catch the eye. The core lens sports a 3x optical zoom and an additional 4x digital zoom function, and automatically adds about an inch to the camera’s depth when it is switched on. A standard tripod mount is offered on the bottom of the camera, and the side features an easy-open panel for access to the rechargeable InfoLithium® battery and media slot. The back features a 1.5" full-color LCD screen, most of the camera control buttons, and the necessary I/O ports, while the top of the camera is reserved for the shutter release and power buttons.


Once switched on, the P10 will always be in one of six modes, each represented and accessed by a dial surrounding the shutter release button. Three of these are used for picture taking, the one feature that one expects every camera to support out of the box. Most pictures will only require the auto-adjustment mode, in which the focus, exposure, and white balance values are automatically adjusted to suit the environment. Those who prefer having complete control over their camera’s settings will appreciate the programmed mode, in which all options are configured through an extremely easy-to-use menu system. A scene selection mode is also available, for pictures which fit one of six predefined profiles.


In any of the three picture-taking modes, the P10 lets you choose the desired image resolution of your next photo from a choice of five, ranging from VGA (640x480) to an astonishing 5.0 effective megapixels, which I am reliably informed equates to 2592x1944 pixels. The additional capture modes when taking still images make this camera all the more desirable: the camera can take three pictures in rapid succession (optionally with the exposure value slightly shifted in each image), can record an attached audio file of up to 40 seconds, or it can simultaneously store a lower resolution (320x240) “thumbnail” of the normal-sized image for e-mail purposes. After taking your picture you have the option of instantly reviewing the shot without switching to playback mode, and quickly deciding whether you want to keep or delete what you just shot.


Additional features worthy of mention at this point are those offered by the viewscreen. The built-in viewscreen offers four display modes, from displaying basic information on top of the current image, to full information, to full information plus a live histogram. Personally, I cannot see the appeal of a live histogram graphic other than to perhaps judge brightness balance, but a few people might find this more useful than I would. The viewscreen is fine for judging the position of the camera when taking a picture, but there may be times when the sun is too bright to see what’s on the viewscreen, or it otherwise detracts from picture-taking. In these situations, not only does the camera’s standard viewfinder come in handy, but the viewscreen can also be turned off to save battery power and keep distractions to a minimum.


Picture quality, as you would expect, is excellent. The camera’s support for taking macro shots of fauna especially gives highly impressive results, with a great attention to detail and accurate color reproduction. The one limitation the camera does suffer from here is the forced JPEG image mode; while images are generally captured at the finest quality, the lack of support for a lossless file format such as TIFF is slightly disappointing.


A nice feature of the camera meanwhile is its ability to record true motion pictures, in MPEG-VX format. In this “movie mode,” an additional two kinds of “movies” are supported: Clip Motion creates an animated GIF image of up to ten separately-shot frames, and Multi Burst shoots sixteen frames in customizably quick succession and stores these frames as a single image. If you prefer your movies with sound, there are two MPEG movie resolutions to choose from, 160x120 and 640x480. Both average about eight frames per second, and both record sound. The larger resolution naturally consumes available space like nothing else, and the smaller resolution seems too small graphically despite the obvious space savings. I would have liked to see and use a compromising 320x240 resolution for general purpose movies, but otherwise I am happy with the available choices.


While capturing your media may be the first thing you would want to do with a digital camera, the fun comes when you decide what to do with it. With this in mind, the Playback mode of the P10 is truly impressive, and offers features almost too numerous to list here.

Most of these options focus on still images, and a lot can be done to previously captured photos without the need of a photo editing program. Viewing a still image on the built-in viewscreen can be slightly tricky if you want to check on some of the details, so the P10 conveniently lets you zoom in on an image with up to 5x magnification, and navigate around the image using the arrow keys. If a photo was accidentally taken at the wrong resolution, this can be changed at a later stage, although changing the resolution upwards of the original will, naturally, not automatically add detail that wasn’t there before. Individual images can be rotated on-screen (for viewing purposes only), protected against accidental deletion, or marked for printing at a shop or on a DPOF-compatible printer. Finally, media can be stored in separate folders on the removable media. Unfortunately, it seems that once media is captured it cannot be moved from one folder to another by using the camera alone, although this can be done by computer.

When dealing with previously recorded movies, the camera lets you adjust the volume during playback, pause at any point, and even rewind and fast-forward through the movie. Even more interesting is the rudimentary movie editing functions on offer, which allow for cutting up the movie into segments, as well as the reordering and deleting of segments as necessary. Image sequences can be split in much the same way.

In the event that you become tired of constantly pressing the back/forward buttons to navigate through all of your images, press the “zoom out” button. This lands you in multi-view mode, which displays thumbnails of nine pieces of media at a time. The cursor keys let you move around this view, and a scroll bar on the left hand side indicates how far down you are in the list of images for that folder. Zoom out further and you enter another view, which displays a thumbnail of an image alongside a detailed list of its properties.


The sixth and final mode deals with general camera configuration options, and neatly leads me into discussing various hardware features of this camera. As you would expect, this is where you set the date and time, language, and LCD features; this is also where you set various options relating to the media, along with the option of formatting it entirely and starting afresh. A number of more interesting settings include the option to turn off audio feedback, which I can see many people using once they become irritated by the constant beep-booping and imitation shutter sounds, and the choice between NTSC and PAL formats when mirroring what the camera sees on a television, using the supplied AV cable.


As this camera is a Sony product, it happily supports Sony’s proprietary Memory Stick technology. Despite various complaints about its incompatibility with the more popular formats, the Memory Stick format is quickly coming into its own as a multi-purpose storage tool, with ports appearing in everything from electronic photo frames to Sony’s VAIO range of computers. Not that this matters when you connect the P10 to your Mac with the supplied USB cable; if you are running Mac OS X, this camera is supported without the need for any additional configuration. Once it’s plugged in the camera goes into USB mode, the Stick automatically mounts as just another external drive (albeit with a nice Memory Stick icon) and can immediately be used within the Finder, iPhoto, and even GraphicConverter. Classic Mac OS users will require a quick driver installation, but all is otherwise well.


The three I/O ports—AC power, A/V, and USB—are located side-by-side on the back of the camera, behind a protective cover. While this cover makes perfect sense, it seems ever-so-slightly flimsy when it is unhinged and swung out the way. That there is nowhere for the hinged cover to go, added to the fact that it cannot be detached from the camera itself, leads to worries that too much stress on the hinge could lead to the cover snapping off entirely.


Documentation, happily, is ample, and covers everything you would want to know about using the camera. The 100-plus-page manual not only covers the camera’s various functions and menu system, but also offers a comprehensive troubleshooting guide as well as a step-by-step instruction guide on how to use the camera with both Windows and the Mac OS. The manual even goes as far as including charts on how long a battery charge will last depending on how you use the camera (the average is about an hour and a half), how many pictures you can take depending on the image resolution and the size of the Memory Stick used, which image resolutions are suitable for which purpose, and so on. All in all, an essential reference.


So, who is this camera geared towards? Although this is my first digital camera, there is the slight possibility that a first-timer might become overwhelmed by the sheer number of features offered by this camera, a few of which I only discovered today while writing this review. It’s certainly not for professional photographers: while the 5MP resolution delivers stunning results, professionals already carry larger, bulkier cameras offering resolutions of up to 13MP. No, it would appear that the DSC-P10 would appeal most to hobbyists or people otherwise reasonably serious about photography, who want a lot of features packed into a compact case and are prepared to pay for the privilege. It is an excellent all-rounder, which despite a few trivial drawbacks delivers brilliant results.

Reader Comments (199)

Harold · October 26, 2003 - 10:41 EST #1
Is there a site I can get the DSC-P10 manual? I bought the Sony Cybershot with a Japanese manual and I can't understand the functions. Thanks.
Lee Bennett (ATPM Staff) · October 28, 2003 - 22:05 EST #2
Harold - visit the Sony IQ Reference Library (this link is for the product documentation page), enter your camera model, DSC-P10, click the Search button, and you'll be presented with a PDF download of the manual.
Alex · November 30, 2003 - 12:42 EST #3
If you contact Sony, they will send you a manual free of charge. Just say you lost the original.
Feross · December 7, 2003 - 23:20 EST #4
Yes, I have the same problem. Do you know Sony's contact number/e-mail address?
Dennis · December 9, 2003 - 08:51 EST #5
If anyone has an installation driver, please e-mail where to get it. I am also very fond of this product.
Jeanette Rivera · December 30, 2003 - 12:49 EST #6
I love my new Sony Cybershot DSC-P10. It's so cool, but when I got it, there was no adapter or in-camera charger, USB cables, or software CD-ROM. It was new from the box but, for some reason, none of these things came with it. The only reason I know I'm missing these things is because the review sheet stays it all is included.

I love the camera, but I was just a bit upset that I didn't get the things that are supposed to come with it.
Lee Bennett (ATPM Staff) · January 2, 2004 - 15:56 EST #7
Jeanette - I'd highly recommend going back to the store you purchased it from and get a replacement.
Danny · January 17, 2004 - 02:55 EST #8
I tried to open the PDF file to print the manual, but I got prompted for a password to view the file. Is this something I need to get from Sony or is there some setting on my computer I can use to override this?
Lee Bennett (ATPM Staff) · January 19, 2004 - 10:55 EST #9
Danny - I sort of imagine there's no real easy way to bypass PDF passwords, otherwise Adobe wouldn't bother incorproating the feature. On the other hand, I can see no benefit Sony has for putting a password on it's PDF manuals. That's just stupid. Passwords on PDF files are meant to keep information accessible to only certain people. Sony can't hope to protect information in a manual because if people share the manual on the internet, they're most certainly going to post the password along with the file. There's nothing secret or sensitive about how to use a Cybershot. Chalk up another reason I loathe Sony's digital imaging division. I love their A/V stuff, but I steer clear of their cameras and such.

Sony should be able to provide the password, but I'd hope that you'd be able to find it if you examine the packaging and some of the literature cards that came with the camera. Maybe the CD sleeve has the password on it.
anonymous · January 20, 2004 - 14:50 EST #10
For the most part, I do love the DSC-P10. However, when in the automatic mode, more times than not, my main subject (usually a person) is not in focus. When the picture is a bit fuzzy, it's not usually obvious on the LCD screen. I normally, realize the picture didn't come out well enough once I've load it on to my computer. By then, obviously, it's too late to retake it.
Johann Campbell (ATPM Staff) · January 20, 2004 - 18:56 EST #11
As far as I'm aware, the camera in automatic mode does its best to auto-focus on what it thinks is the subject of a photo, even when the subject is off-center.

In the case where this fails, one method you can try is to point the centre of the camera lens directly at the subject, half-press the shutter until the camera is focused on the subject, then (while half-pressed) point the camera at the desired shot angle before pressing the shutter release button down fully. This should preserve focus on the main subject.

This is explained in greater detail in the manual.
anonymous · February 11, 2004 - 19:23 EST #12
Can this camera be used as a webcam?
Johann Campbell (ATPM Staff) · February 12, 2004 - 16:26 EST #13
When the camera goes into USB mode, the lens automatically retracts, rendering the camera's functions useless until the camera is disconnected. I don't know of any webcam software that overrides this behavior.
Sandra Brandt · February 22, 2004 - 23:43 EST #14
How do I obtain an instruction manual? I have no clue about all of these wonderful features. The box came with all kinds of 20% off accessories, but no manual! No introduction! No instructions! No explanations! I have been searching on line for hours.
Lee Bennett (ATPM Staff) · February 23, 2004 - 00:58 EST #15
You obviously did not search very hard. This is yet another endless example of why ATPM encourages readers to at least skim through prior comments before leaving one of their own. Go back up and look at the first two comments for this page and you will find out how to easily download a PDF file of this camera's manual.
Leif · March 7, 2004 - 10:32 EST #16
Does anyone know if Sony has any plans to provide a firmware update, making the DSC-P10 PictBridge-enabled? Surely it should be possible? I have a PictBridge-compliant Canon i865 with which I am very happy and to be able to print straight from the printer would be icing on the cake.
Oli · March 16, 2004 - 13:15 EST #17
Firstly, I love this camera but if anyone finds out how to use it as a webcam in the future then i will love it even more. Secondly, is it possible to take a snap shot of something in a movie? I know of the divide function but sometimes it's good to have a jpeg image without spoiling the movie.
Alan Carvell · March 21, 2004 - 02:14 EST #18
I've tried that link to the Sony ref library, you type in the modle number and nothing happens! I have the original manual but some of the print is too small, so I want to dowmload a copy! anymore tips! I too am getting blurred pictures, but only got it yesterday, so will keep trying.
Lee Bennett (ATPM Staff) · March 21, 2004 - 14:03 EST #19
Alan - it works just fine. I typed in DSC-P10 into the search box and the resulting page contains a PDF link for the "Primary User Manual" which weighs in at 3.39 megabytes.
Jim · March 29, 2004 - 06:55 EST #20
I don't think the camera can be used as a webcam because it doesn't support USB streaming (ie. the camera stores video onto the memory stick, it can't send it straight to the USB port in real-time).

However if you have an AV-in card on your PC, you could plug the camera into there with the provided AV cables and have something similar to a webcam (with the right software).
Brenda · April 6, 2004 - 15:03 EST #21
Where can I get the driver for this cam since i just happen to misplace my driver disk?
Lee Bennett (ATPM Staff) · April 6, 2004 - 15:21 EST #22
Brenda - hop over to the Sony Online Support page, click the Downloads link at the top, choose "Digital Video and Imaging" from the first pulldown menu and "Cybershot Cameras" from the second menu. When you click the search button, you'll see all available software downloads.

Note that you'll only see firmware downloads for Macintosh. Drivers aren't necessary since OS X's Image Capture application should be able to interface with the camera with no extra software.
Rick · April 18, 2004 - 07:46 EST #23
Right after you take a picture of any subject, or when reviewing shots already taken, is it normal for the picture to appear grainy fo a slpit second on your LCD screen? It re-adjusts itself but is this normal?
Johann Campbell (ATPM Staff) · April 18, 2004 - 13:14 EST #24
Yes, this is normal. The camera uses its own processing power to render images on its own screen, so high-resolution pictures naturally take a second or two to render fully.
Ssin · April 18, 2004 - 16:23 EST #25
I would like to say I love that camera but one thing does make me feel helpless : how come the image resolution is set to 72DPI while the camera can obviously do better than that? How can one hope to print nice pictures out of so few pixels? I've tried A4 prints with my Canon S820 and must say I'm a bit disappointed. I've searched the net and nobody seems to talk about that behavior, on the contrary some site states the cam is capable of 200 dpi for print on 8"x10".
Esme · April 28, 2004 - 03:27 EST #26
I am also looking for an answer to Ssin's question. What is the use of a 5mp camera if you get such a low resolution?
Lee Bennett (ATPM Staff) · April 28, 2004 - 10:35 EST #27
Ssin and Esme - you (like many other people I've encountered) are misunderstanding what DPI (dots per inch) is. DPI is not the same thing as resolution. Rather, it is a definition of what you're doing with the resolution you have. 72 DPI (with digital images, it's more accurate to say PPI or pixels per inch) just means that for every linear inch, 72 dots/pixels will be represented there.

Resolution is the total number of dots/pixels in your file. It is possible (indeed, extremely common) to redefine an image to a different DPI yet keep the same resolution.

You're going to find that most consumer cameras like the CyberShots are going to save the image at 72 DPI. Some pro cameras will define 300 DPI.

Let's make this a bit simpler. Suppose you have an image that is exactly 300 pixels wide and 300 pixels tall. If this image is defined as 100 DPI (I'm using 100 instead of 72 for simpler math), that means the image will print 3 inches by 3 inches because you're told it to print 100 dots in an inch. However, because you're printing the pixels fairly large, you might see the pixelated jaggies in your image.

If, however, you define the image at 300 DPI, the image is now going to print at 1 inch by 1 inch. You haven't changed the's still 300x300 pixels. You've only told it to print smaller pixels.

My Olympus camera also gives me 72 DPI images, but they're still 2560x1920 pixels. When I prepare one of these images for press, one of the first things I do is open the JPG in Photoshop, redefine it as 300 DPI, and save it as a TIFF so as not to degrade the image with more JPG compression. Without resampling (changing the number of pixels), 2560x1920 at 300 DPI (which I need for commercial press) translates to 8.53x6.4 inches. I can usually get away with blowing this size up to fill an 8.5x11 letter-sized page without degrading it too badly. If you're just using inkjet instead of commercial printing, 200 DPI is perfectly adequate, meaning that the 2560x1920 shot at 200 DPI is 12.8x9.6 inches.

So, just remember that resolution only refers to the total number of dots/pixels in the image and DPI only refers to defining how many of those pixels are printed in one inch of space.
Wendy Hor · May 19, 2004 - 03:31 EST #28
If we send these images to photo centres for printing, is there a need to re-set the DPI or the experts at such shops will do the necessary settings? If there's a need, what DPI should we use? Beside Photoshop, are there any other softwares that can change DPI?
Lee Bennett (ATPM Staff) · May 19, 2004 - 08:55 EST #29
Wendy - the reason desktop publishers usually adjust the DPI of an image is because 1) the photo imports closer to the size it's supposed to be on the page and doesn't appear 20+ inches wide (remember, 1600x1200 pixels at 72 DPI is 22.22 x 16.66 inches!) and 2) it's always best to not have to let press equipment deal with scaling down the resolution to what it needs. The RIP engines can choke if they have to do that much work.

No, you do not have to adjust the DPI when sending your shots to a photo center. In fact, it's probably best if you don't. Their equipment is going to make the assumption (rightfully so) that the customer is bringing in images directly from the camera, so it's probably calibrated to work best with the original 72 DPI files.

In truth, it probably doesn't really matter, especially since a few higher-end cameras actually do assign a 300 DPI setting to the files, so if you end up tweaking or otherwise enhancing a photo before taking it to a photo center, you should still be fine.
Carmen · September 21, 2004 - 00:52 EST #30
i want to know if i can use my cyber-shot DSC-P72 as a webcam??
Lee Bennett (ATPM Staff) · September 21, 2004 - 01:09 EST #31
Carmen - since prior comments on this page have already shared the opinion that the P10 cannot act as a webcam, and since the P72 looks to be the same body style as the P10, I imagine the answer is no.
Leif · September 29, 2004 - 17:09 EST #32
To Lee Bennett

Lee, you seem to be knowledgeable -- any thoughts on whether there is a point in trying to influence Sony to release a firmware update that would make the P-10 PictBridge compatible? I notice that DSC-U50, DSC-U40, DSC-F828, DSC-T1, DSC-T11, DSC-P100, DSC-P120, DSC-W1, DSC-P73, DSC-P43, DSC-F88, DSC-P150, DSC-T3, DSC-L1 and DSC-V3 all are compatible...
Lee Bennett (ATPM Staff) · September 29, 2004 - 18:03 EST #33
Leif - actually, I have absolutely no real experience with Sony digital cameras. I do, however, have knowledge with concepts of digital photography that are essentially universal, hence my answers above to other questions.

I seriously doubt Sony would listen to one or two people writing/calling in asking them to spend money on software development for a product. This may work for small companies—or even individuals—creating shareware and are actively seeking customer input, but large companies like Sony would never get anything new created if they had to deal with every individual person's "suggestion" on how something might be better.

On the other hand, if you managed to get a large percentage of P-10 users to say they wanted PictBridge compatibility (and, by the way, I actually have no idea what PictBridge the moment), then Sony might pay attention.
Daniel Courchesne · October 30, 2004 - 13:23 EST #34
when I take pictures with my dsc p10 camera. the pictures look ok in the viewscreen but when i upload them into my pc I have to use my HP program to lighten up the pictures, they all seem to be darker after I upload them, then they did in the viewscreen. When I first got the camera and took pictures I did not have this problem. What should the settings be for someone that know's nothing about this camera?
Lee Bennett (ATPM Staff) · October 30, 2004 - 23:06 EST #35
Daniel - are you sure your monitor isn't set darker now than it was before?
John · November 1, 2004 - 18:33 EST #36

As you noted prior to using a sony cyber shot as webcam using the audio video jacks... what software would i need and were can i download it. any other suggestions? besides buying a web cam or digital camcorder
Lee Bennett (ATPM Staff) · November 1, 2004 - 22:03 EST #37
John - I don't believe it's a matter of software so much as it's a matter of hardware. You'll need some sort of analog capture device. That device would accept A/V jack inputs (usually RCA phono style plugs or perhaps s-video) and attach either to a laptop's PC card slot, a PCI card installed in a desktop tower, or either a firewire or USB device. Once that happens, most decent webcam software should recognize it as a video source—most especially if it's a firewire connection. As for finding webcam software, there are scads of choices. Just hop on either VersionTracker or MacUpdate and search for "webcam."
Tiffany Boscan · November 6, 2004 - 02:45 EST #38
I was completely dissatisfied with my DSC-10 after only 3 months I dropped it (into a hamper of clothes!) from a shelf and the LCD screen completely split on the inside. Unfortunately this is $250 to repair. At least it still takes pictures. Something so expensive ought to be a little more withstanding of comoon usage!
Elizabeth · December 6, 2004 - 15:32 EST #39
I also own a Sony DSC-P10, and at times, I'm very confused. I've been trying to take xmas pictures of my daughter, for greeting cards, sitting by our lit xmas tree... and using no flash, I find that the pictures are coming out very grainy and sometimes blurry. Should I be manually setting the exposure higher? And possible using a tripod for camera shake? sometimes it's very difficult to get a 2yr old to sit still for more than a few seconds, never mind minutes... Thanks for response.
Lee Bennett (ATPM Staff) · December 6, 2004 - 17:14 EST #40
Elizabeth - you are attempting an extremely tricky exposure that's very difficult to pull off even with a professional camera. Absolutely put it on a tripod. As for exposure, your camera is seeing the lights on the tree and exposing for that, causing everything else to be dark, so manually setting a lighter exposure will help, although the tree lights will begin to look blown out and extremely bright. The grainyness is caused by the camera using the digital equivalent of a higher ASA for low light.

I haven't ever used a CyberShot camera, so what I'm telling you is generic advice for any digital camera. On my Olympus or my Nikon, I can manually lock the ASA to something like 400 if I wanted to reduce grain. What you may also try is turning off your tree lights, turning on a lamp or some sort of light source to illuminate your daughter's face, letting the camera get an exposure for that and lock it, then turn the tree lights back on and take the picture. Even better would be if you can control the intensity of the flash, though I couldn't say whether the P10 has this feature. On my flash, I can dial down its intensity so that it only fills in a little bit instead of blasting out the entire tree. It also has a setting to use the flash, but also leave the shutter open as if you were exposing without the flash. I've managed some very interesting results doing that kind of thing before, such as this photo. I took another shot like this one with only a full flash and totally lost the color of the room lights. And taking it without any flash would have made the singer's face almost unrecognizable. But as you see, the lower power flash exposed the singer very well, yet the longer shutter speed brought in the color of the room. You can even see some blur of the longer exposure in the singer's arm playing the guitar and in the cymbal.

As far as getting your daughter to sit still, there's no magic trick for that. You're on your own to convince her. However, there shouldn't be need to make her sit like a statue for a couple seconds. With the proper illumination, you should be able to expose the picture for less than 1 second.
Leo Caballes · December 7, 2004 - 07:55 EST #41
I have difficulty capturing moving images with my Sony Cybershot P10. For instance, I attended a fashion event and could not avoid images from being blurred as the models were walking fast! How can I take better photos next time? Do I need to change the setting in my cam? Cheers.
Travis Manning · December 14, 2004 - 23:50 EST #42
I have read the article about taking pictures of people against a christmas tree liting scene. I didn't quite understand how to take good pictures at night of the christmas tree lights an scenes. I'm using a DSCP10. Please advise, Travis.
Lee Bennett (ATPM Staff) · December 15, 2004 - 01:32 EST #43
Travis - I truly don't know how to explain it better than I already did, above. Either someone else will have to chime in, or you can print my pointers and ask a friend near you to read it and help you understand it.
Winston · December 17, 2004 - 01:49 EST #44
Most site list this camera with a maximum of two seconds regarding exposure time. I found out how to get eight seconds: Scene Mode>Fireworks>EV+2. :)
Susie · December 22, 2004 - 01:17 EST #45
I've had my cybershot for over a year and never had any problems,apart from blurry pictures every now and then. Lately I have noticed that although there are no scratches on the lens surface, there seems to be quite a large fleck underneath, very close to the main pinpoint of the camera's focus. I thought that area would be sealed? Can you suggest anything I could do about it as I've been told it's impossible to fix.
Claire · January 1, 2005 - 16:11 EST #46
I just bought a SONY DSC P10. I took pictures using 1.2 megapixels so I could save more photos on the memory card. I now want to download them to be printed with an online company, but not sure if I need to change the image size before I download--for best print quality. Anyone have any advice? THANKS!
Lee Bennett (ATPM Staff) · January 1, 2005 - 16:38 EST #47
Claire - your 1.2 megapixel shots should produce acceptable prints. B&H Photo has a chart that outlines expected results from printing different resolutions to various size prints. A 1 megapixel image is ideal for 4x5/4x6 shots but will still be good for a 5x7.

You definitely shouldn't try to enlarge pictures you've already taken at 1.2 megapixel. That will only degrade them. If, however, you'd like to make 8x10 prints, you should take all future shots at a minimum of 2 megapixel—higher if possible.
Hon Kong · January 6, 2005 - 01:18 EST #48
Is there anyway SONY Cybershot cameras (mine is DSC P-8) can be used as a webcam?

Many cheaper digicams, eg, those of Genius brand can be used as webcams.

Any direction or advice will be greatly appreciated!
Lee Bennett (ATPM Staff) · January 6, 2005 - 02:08 EST #49
Hon - if the camera has an A/V output (and you haven't lost the cable that comes with the camera), and if you have a composite video input card on your computer that can accept the RCA plug from the camera, then yes. Judging from previous comments on the page, it appears using it as a webcam strictly over USB is not possible.
Johann Campbell (ATPM Staff) · January 6, 2005 - 07:13 EST #50
For what it's worth, I can at least confirm this - the camera's USB mode renders it incapable of acting as a webcam when connected to the computer directly via USB.
Sylwia · January 11, 2005 - 12:33 EST #51
I have a Sony DSC-P10 digitl camera and I lost the original charger. I bought one of those universal chargers but it doesn't charge my camera.The light blinks that its charging but after a whole night of charging it still won't turn on. Any advice?
Judy Esca · January 11, 2005 - 20:31 EST #52
I have a sony dsc-p10 and for no reason whatsoever I am unable to use the menu. I can scroll through it but I am unable to select any option. Nothing happens when I press the ok button. I tried looking for an answer online even the sony webpage, but found nothing except that it might cost me around 200 to fix! Any sugestions?
Lee Bennett (ATPM Staff) · January 11, 2005 - 23:00 EST #53
Sylwia - yep. Visit the Sony support page mentioned above and inquire there for a new charger.

Judy - check local (but authorized) camera shops. Maybe something spilled in the select button and it just needs a good cleaning, or perhaps just to replace the contact underneath the button.
John Meetings · January 12, 2005 - 16:18 EST #54
I have Sony cybershot dsc-p10 and cannot use it because when you turn it on in camera mode, the lens comes in and out a few times and goes back in giving error message. It will not stay out for the camera to be used. You can view existing pictures though. Any idea out there? Or where can I repair it (if faulty) at a reasonable price. It's been with me only six months.
Mark Jansen · January 15, 2005 - 13:26 EST #55
SONY P10- trying to get good shots close up. My shots are always blurry. Is there a better setting for macro?
theProdigy · January 20, 2005 - 18:23 EST #56
i have a sony p10 and the only problem i have with it is when i shoot moving objects or when i am in motion for example i am in a car or ship! ! whats the best solution / mode to use ? any help plz
Scott · January 22, 2005 - 12:17 EST #57
I have used my P10 as a webcam, I bought ATI's $40 TV input card that allows for coxial and A/V inputs. Programs like Yahoo messanger recognized it and simply setting the card to use the A/V input made the cam work better then my strickly USB webcam by Intel.

I myself would like the camera to be PictBridge cmpatible, I am sure SOny uses simpiar software for all its cameras, just some extra options here and there, and that adding PictBridge would probably be a snap. It is just distrubuting it that would be the problem. Heck I'd pay a small upgrade fee for the feature as I just bought a CP400 dye sublimination printer that is super compact and it is PictBridge compatible. I'd like to print pics where ever I am, but for now can deal as I never really go anywhere anyway!

The Camera is good, I like it alot and have been true to the cybershot camera since I bough a P3 4 years ago. I then upgraded to the P10 ad love them for their small size and great pictures. I also really like the 1GIG memory stick as I never worry about running out of space, but I needed more batteries!!

Great camera.... NEEDS PICTBRIDGE!!!!

Scott · January 22, 2005 - 12:23 EST #58
For up close pictures, use the option that makes the flower show up in the LCD. Thats the left arrow button.

For fast moving pictures, switch the camera to the setting with the guy playing golf image. Thats "action" mode which is quick shutter but requires more light. Goto "SCN" on the dial hit "MENU" tab over to "SCN" and thats where the shutter options are.

jason warrick · January 29, 2005 - 19:56 EST #59
Why are my pictures always blurred???

At least 10 out of 20 pics are blurred when i use my dsc-p10 indoors. I do hold the camera as steady as possible and mostly shot still objects.

Please Help-
Lee Bennett (ATPM Staff) · January 29, 2005 - 22:25 EST #60
Jason - it could be any number of things. Even just the slightest of motion while taking a picture in dark conditions can result in blur. If you like, send me one of your blurred photos to lbennett @ Be sure it's the original, unaltered JPG from the camera.
Bob Snyder · January 30, 2005 - 19:39 EST #61
We are also very disappointed with this camera. Blurry pictures are far too frequent... as much as one third to one half of the time. Indoor pictures have a yellow-ish tinge much of the time. Outdoor shots with no subject look great! But put a person closeup in the picture, and the blurriness is there half of the time. We are extremely disppointed with this camera.
Luis · March 4, 2005 - 19:18 EST #62
Any idea why my DSC-P10 when I turn it on the screen is black, if I take pictures the pictures is just black. Ok Picture this: you still have your lens dust cover on your camera lens and you turn the camera on with the cover on the lens and you take pictures with the cover on the lens, everything will be black write?, that is the way my camera is working, it was working fine and one day everything was black, I can go thru the menu, settings etc. I can even view pictures if I take picture in my other camera (Mavica) and swap the memory. Any idea why it is doing that? Any idea how much it will cost to repair? I will really appreciate any help.
Thank you
erica · March 30, 2005 - 06:16 EST #63
my p10 broke because of imaging malfunction (every shot i make is dark blue like negative mode) and i need to replace the ccd block. um, do any of you know why? i don't trust the sony service repair technician's reason... (something with voltage fluctuation)
is this problem common for p10 and other cybershot digicams?
Doug Balmer · April 23, 2005 - 06:55 EST #64
I got my P10 a couple of years ago and I am very pleased with it. I decided to take some movies on holiday last week for the first time and found that the picures were fine but there was no sound. I have since tried to again, but without success. I know that the speaker works as it beeps when the camera is switched on, but can not find anywhere in the menu's that deals with the movie sound. Can anyone advise.
Johann Campbell (ATPM Staff) · April 24, 2005 - 10:28 EST #65
The first thing to check in this case is that the playback volume on the camera isn't turned down. In Playback mode, the up and down arrow keys act as volume controls for the camera's speaker.
Douglas Balmer · May 1, 2005 - 07:54 EST #66
Thanks for getting back Johann. I had checked that the volume setting was turned up, but I was hoping that there may be something else that I can do. I've checked through the manual and can find nothing that relates to it, hence my plea for help. The camera was acquired in June 2003 and I had never used the video feature until a few weeks ago. I have tried resetting the camera via the Reset button to no avail. Any more thoughts?
Ed Dome · May 10, 2005 - 12:08 EST #67
I've had my P10 for almost two years and am generally very happy with it. Lately, however, I can't get the battery to charge - charge light flashes for about a minute and goes out. The charger is ok and is putting out the 4.2 volts. I also bought a new battery with the same results. I'd like to try everything possible before taking it in for repair. Any help is appreciated.
Sam · May 15, 2005 - 17:44 EST #68
can the DSC-P100 be used as a webcam my friend owns one an does know how to work it
Vanessa · May 16, 2005 - 02:31 EST #69
I just bought my P10 camera in Japan last september it was functioning ok until recently when the lens wouldn't close (it stayed stuck out) and i cant use the any of the camera mode.. i can view existing pictures and change set ups, i can even transfer pictures to my computer.. can someone please tell me what's wrong? Im a bit lost, thanks..
Jaideep · May 17, 2005 - 00:20 EST #70
My parents gave me a Cyber-shot DSC-P73 camera. As soon as I turn the camera on it says "turn the camera off and then on again". The manual says this might be related to lens problems-no more details. The camers wasn't splashed, bumped, or dropped and it was working fine
bbf · May 28, 2005 - 14:56 EST #71
i have a sony cybershot DSC-P10 and used it for 2 yrs. recently the LCD is out of order when in photo taking mode and shows no picture to capture but just all black out. what is the problem?
Dermot · June 18, 2005 - 21:38 EST #72
I have had a P10 for 18 months and I am ready to throw it in the rubbish. It's my first digital camera so my inexperience may play some part in the problams that I'm having. In slight low light (anything not outdoors in the sun) the camera consistently waits until the subject has moved away before it snaps the photo. My old SLR is a charm to use and takes fantastic photos in any light. This camera is a real pain. My brother-in-law has just bought the latest Sony digital DSP (cant remember the model) and it takes great shots regardless of light. Is there a firmwware upgrade for the P10 that will make it even a little usefull?
Ian · June 24, 2005 - 04:58 EST #73
I've had my DSC-P10 for about 18 months and think its great. But recently I've experienced the same problem as Luis and BBF describe. The LCD screen is black, if I try to take a picture, the picture is black. I can however, view pictures which were taken before this problem started... please help if you can.
Jody · July 3, 2005 - 10:17 EST #74
Hi there....I know you already posted the link to get the instruction manual..but when i try to download it, a blank screen opens and then...nothing! it just says 'done' on the bottom of the screen. (i DO have adobe and it works fine...i dont think thats the problem- as when i try to open the page on "installing the batteries" opens and works perfectly....but when i try to do it for the instruction manual....NADA!!! please help
ATPM Staff · July 3, 2005 - 13:33 EST #75
Jody - the file was probably downloaded to your default download location. Perhaps it's on your desktop, or the My Documents folder. I had no problem downloading the PDF file. Try searching your hard drive for 'P10' or whatever model you tried to download...the PDF filenames seem to contain the camera's model number as part of the name.
Kent · July 10, 2005 - 18:43 EST #76
BBF, I have the same problem with a dark LCD screen when trying to take pictures or movies. LCD works fine when displaying pictures that were taken before. Now all new picutres or movies save as dark / black frames. Any thoughts?
Sue Arbeiter · July 10, 2005 - 23:44 EST #77
When I bought my PC-10 two years ago, there was a photo printer available. Will you please provide the model number.

I just purchased the DPP-FP30 digital printer but have discovered it is not compatible with my PC-10. The box for the printer should advertise it is not compatible with ALL Cybershot cameras i.e. the PC-10.
sConi · July 14, 2005 - 12:46 EST #78
I just bought a new DSC P120 and i put batteries to charge, after the battery was charged I tried to turn it on, but when i tried, it only turns on for about 2 seconds and then turns off, and this is repeating every time i tried that. I tried to turn it on with adapter (battery charger) plugged in - and it's work.Can you help me, is there some special battery instalation or battery is not good or it is a hardware mistake... Please...
dean rossetti · July 31, 2005 - 19:17 EST #79

while over at my father's house he showed me a peculiar error on his dsc-p10: when the camera mode is turned on, the lens extends, twists and "whirs" for a while, then retracts completely and the screen says "turn power off and on again." this happens with all three of his batteries, and even while plugged into the ac adapter. no matter how many times the power is turned off, and then on again, the same message appears. is there any known fix for this? (i did not see this mentioned above, so if it is please direct me to that post, if not...HELP!)

Thanh Ng · August 1, 2005 - 10:13 EST #80
Every time I take picture with FLASH, I have to wait for about 6 seconds to take another one. What can I do to take pictires continuosly with Flash on. Please help. Thanks,
Thanh Ng
ATPM Staff · August 1, 2005 - 10:55 EST #81
Thanh - many cameras generally need a half a second or so to recharge the flash after a picture. If it's taking too long to recharge, a fresh battery should do the trick.
dean rossetti · August 1, 2005 - 11:56 EST #82
no luck on my above problem? has anyone even heard of this happening?
mike may · August 19, 2005 - 18:16 EST #83
I bought my camera approx 2 years ago and has run fine until recently.
When I view scenes in preparation for taking pictures I see intermittent white lines (arcing) across the display. When I take a picture these become faint blue lines on the digital pictures.
I tried running the camera off the adaptor without battery in place - same thing.
Looks like a bad connection or bad device somewhere within the electronics...
Anyone any ideas?
James Laming · August 22, 2005 - 10:57 EST #84
I have had my camera around six months now, and just recently i turned the camera on and it comes up with a message saying 'turn power off then On' I follow these instructions and the same thing happens. I looked in the user manual and it says there could be a problem with the Lens.

Is this easily fixed? any help would be great.
SamSmith · August 28, 2005 - 18:10 EST #85
This is not an answer to your problem...but my P43 is now doing the same thing!!!!!!
Did you find out what the problem was?

Regan · August 29, 2005 - 07:31 EST #86
For those whom have damaged and non working dsc camera's I may be interested in purchasing them from you in their current condition as I have some dsc parts and would like to build a couple of working cybershots. email me at
Mike Forrest · August 30, 2005 - 14:56 EST #87
I have the same problem as Dermot 6/18/05 with my Sony DSC-10. Did anyone suggest a solution?
bucho armand · August 31, 2005 - 18:14 EST #88
my cam is DSC-10 ,5.0 MP with memory 1 GB and it was working good till once its start to charge for 20 min only and then turn off the charging and when i reconect the power socket to charge again , its look like charging from the begining , i want to know what the wrong with it ? in the cam or the battery or the memory ?
darsahnw · September 2, 2005 - 02:14 EST #89
I owna DSC p10 model. Last week it slipped and the lcd screen was damaged. I have had good experience with this model and the pictures delivered by it are of good quality.
I am looking for optoins to get the LCD screen replaced. Can anyone from this group give me some pointers?

Ittay · September 6, 2005 - 04:33 EST #90
I also have a problem that was described before, The P10 does not charge the battery inside the camera. After several hours of charging (The yellow light is on) the battery is still dead. Disconnecting and reconnecting the cable results in battery half full (40 minutes). Doing it again gets the battery full (About 80 minutes).
I don't have a new battery to compare but there seems to be a problem with the charger. I think it stops the charge because of getting wrong info from the battery pack.
Is there a way to bluff the charger so it will charge the battery? I think that maybe the charger stops charging because of false indication from the battery.

Robert Rivera · September 25, 2005 - 23:49 EST #91
I have a Sony DSC-P10. I was shooting a short video at a wedding and although there was some lighting in the room (not much though)the playback was almost completely dark. Is there anything i could do when trying to shoot a video in a poorly lit area?
dean rossetti · September 30, 2005 - 11:37 EST #92
SamSmith -

no luck...and this forum board seems to be reather unresponsive. you find anything? i'd appreciate a solution if you've found one :-)

ATPM Staff · September 30, 2005 - 13:29 EST #93
Dean - just to clarify, doesn't necessarily have complete support for every item you find on our site. We try our best, but often enough, we simply have no idea. These are review pages, not support pages. If a staff member does know the answer to a question, we always try to respond.
Jamie · October 2, 2005 - 15:05 EST #94
This camera Owns!
Dao Huu Xuan · October 3, 2005 - 13:14 EST #95
i want to know if i can use my cyber-shot DSC-P72 as a webcam??
ATPM Staff · October 3, 2005 - 14:44 EST #96
Dao - I don't believe so--unless you have an analog video input on your computer that you can use as a source, taking the analog video out from the camera. It doesn't appear that any of the DSC-P## series can be used as USB webcams.
rosemary catling · October 4, 2005 - 06:49 EST #97
My DSC P10 is about 2 years old and the display now only shows coloured stipes,it will take photos but I cannot access any menus.Is this repairable ?
Mary S Graham · October 11, 2005 - 21:03 EST #98
My husband gave me the Sony cyber-shot dsc-p10 Dec '03. I have loved it and have enjoyed downloading the pics on my computer. For some reason this camera was deleted from my computer during this past summer and I cannot find the disc(s) to install this camera back on my computer. I do have the serial number of this camera -- if needed. I need to know how I can receive the proper disc(s) to reinstall this camera. Can you offer me any help?

Thank you. MSG
Doug Balmer · October 13, 2005 - 19:14 EST #99
My P10 will not produce any sound with the video clips, I've made sjure that the volume is turned up and have reset it, to no avail - anyone any thoughts?
Ittay · October 16, 2005 - 22:21 EST #100
Battery problem solved! - The solution: Charging the battery in another P-10 camera. Once the battery was charged, my camera managed to recharged it.

It seems the battery was too drained for my camera to start charging it. Another camera managed to do the trick. Now I recharge it BEFORE it is completely empty.
Steven Berk · October 19, 2005 - 11:48 EST #101
Hi, my name is Steven Berk. I am an attorney in Washington, DC, who specializes in representing consumers who have purchased defective products from technology companies. I am currently working on cases of that kind against JVC and Sony. I have been investigating complaints about a number of Sony Digital Still Camera models. In connection with that investigation, it would be very useful if I could interview you about your experience with the blank LCD screen problem. If you are interested, please email me at or call me at 202-789-3960. Thanks for your consideration.
Niru · October 30, 2005 - 10:21 EST #102
Hello All,

I am having the same problem with my camera(DSC-P10) as it was mentioned below earlier on this forum. Please help us on this.

Stefan · November 9, 2005 - 07:47 EST #103
Hey, if you are like me searchnig to use it as a webcam. Sony itself has given us a tutorial how to do that ;)
On my way to buy such a cable.
ATPM Staff · November 9, 2005 - 10:29 EST #104
Stefan - well, yes, but this method that Sony describes is a less-than-ideal solution. Most queries to this page are looking to use a CyberShot as a USB webcam. Judging from all information I've seen, that's not possible. The instructions given by Sony in the PDF you linked to are to simply use the video output. This has been suggested previously. But it requires your computer to have an analog video input jack. This is not very common. I hope you don't go buy a cable only to realize your computer does not have a built-in video capture board. Computers often have analog video output, just not input.
Aaron · November 9, 2005 - 20:06 EST #105
I have the same blank screen issue. It can't be fixed without shipping the camera to Sony and having them repair it. It's a nice offer of Sony to repair the camera since I'm well beyond my warranty, but it will take upwards of a month for the fix to occur, the camera to be shipped back, etc.

This won't work for me as I have a newborn son and I obviously want some photos over the next 30 days. When I spoke to a supervisor and asked for a voucher to buy a new camera (where I'd probably spend $400 or more beyond the value of the voucher on a new Sony) they refused.

Amazing what a lack of business sense these companies have in their customer service policies. Now they're going to pay for me to ship them my camera, have it repaired and shipped back to me. Then I'm going to sell it on E-bay, I'll purchase a new $500+ camera that is not a Sony and I'll never buy or trust a Sony product again.

Gotta love inept customer service.
Ki Jar · November 12, 2005 - 12:47 EST #106
I am having the same problem with my camera(DSC-P10)

The lens go back in as soon as it finish extending and a message come on the screen saying:

"For infoLITHIUM battery Only."

I have the correct battery for it. The one in the specs (Sony NP-FC11). I have changed the battery to make sure it was not something wrong with the one I had buy no change. I works when I plug the AC adapter in there but no luck with the battery

If there is a fix please alert me of it @
Gary Booth · November 22, 2005 - 01:54 EST #107
Hi information re the black screen on your cameras. See the link below it seems their was a batch of faulty CCD's ( the bit the creates the image ). Sony will offer a free repair is applicable. Good Luck.
Rahul · November 29, 2005 - 02:34 EST #108
I bought my camera approx 1 years ago and has run fine until recently.
When I view scenes in preparation for taking pictures I see intermittent white lines (arcing) across the display. When I take a picture these become faint blue lines on the digital pictures.
but I can view the previously saved pics very good on the LCD screen.
So iam quite sure that it is not the problem with LCD.
Kindly Suggest.
Please mail me at
ATPM Staff · November 29, 2005 - 09:47 EST #109
Rahul - sounds to me like the CCD itself has developed the problem and new pictures are being saved withe the bad image data. Since the CCD is the bulk of the cost of small consumer digital cameras, you're probably best off just replacing it. Yeah, that sucks. You could send it to Sony repair (assuming it's a CyberShot) but they'd probably both just replace the camera and charge you almost the price of the camera since it's out of warranty.
Charles · November 29, 2005 - 17:37 EST #110
Hi ATPM and all,
I am having a simlar problem to Ed Dome May 10, 2005 and Ittay (September 06, 2005 and October 16, 2005).

How can I contact Sony customer service without getting automated replies?

I have the DSC-P7. It's worked great for about 3-4 years, but now the batteries won't charge. I have a replacement battery (bought last December) which also is not charging. I don't know if I can do what Ittay did (charge in another camera) as I don't know anyone who has this model. After charging, the batteries have 3 and 1 minutes (respectively). I think there's some sort of defect, and would lke to know how to contact either Sony properly or fix this thing.

I appreciate any help you can offer.
ATPM Staff · November 29, 2005 - 22:49 EST #111
Charles - look up early in the comments. Sony's support site link has already been provided.
Nettie P · December 7, 2005 - 21:00 EST #112
Can you set the F stop on the dsc-p10?
are their digital cameras that can act more as a 35 mm?
I'm looking to get a digital but I dont want to give up the freedom I feel I have with a 35mm. But it gets expensive to transfer images to disk at the photo places.
ATPM Staff · December 8, 2005 - 02:14 EST #113
Nettie - you may wish to stop into a retailer and try out a few cameras, including CyberShots, to see how much manual control you have. I can't specifically answer your question about the DSC-P10 but I can say there are plenty of lower-end cameras that have manual control options. I own an Olympus C-5050 which has full manual control. This model is discontinued, but both it and it's current successors are outstanding cameras.
Wendy Jones · December 24, 2005 - 14:12 EST #114
I purchased the DSC-T3 in Japan last year. It is the best digital camera I ever had. Unfortunately, I dropped it and the auto focus doesn't work. Anyone know where I might get it fixed or do I need to buy another one? Thanks
Renegade · December 29, 2005 - 02:13 EST #115
Deen I have found a solution to your problem, I had the same one also the thing with the power off then power on , the problem is in the lense cover it's stuck inside and it cant come out, so using a flat screwdriver to push the lens cover from the outside freo right to left I know that u can't see the lense but try gently when the camera is off to push the screwdriver towards the left you will hier a small click sound then leave the screwdriver inside then turn it on the camera will think that the lens is wide open and it will work, but that is not the solution of the problem after it;s on pul out gently the screwdriver so it can realise the lense then turn it of and wait to see if the cover is closed if it is it's fixed if not try the same method again WORKED FOR ME
Webcam use · December 29, 2005 - 16:41 EST #116
The Sony CyberShot and Mavica cameras are not designed to be used as webcams. When the USB plug is connected to the camera and computer, the camera will go into the PC/USB Mode for transfer of the Memory Stick Photos/Movies. The USB connection will not pass the "live" video footage seen through the lens. The only way that it may work is if you were to connect the camera to the computer via an analog video cable (yellow RCA cable) and/or audio (red and white RCA cables) for those models where audio signal transfer is also available. Your computer must have the ability of accepting input from these analog RCA plug(s). Sony currently does not offer add-on hardware or software for this function and we cannot recommend 3rd party products. You may wish to speak with a local computer/software dealer in your area for advice on what products they may have available.

To connect a digital camera for video conferencing follow this procedure:

1. Plug in the AC Adapter and set the Power/Function dial to Camera.

2. Connect an A/V cable from the Video OUT on the camera to the Video IN on the computer.

3. Within the third party software, select Composite as the input source.
Scott · January 1, 2006 - 13:33 EST #117
Had the dsc p10 for a couple of year now went to jamaica earlier in year took the camera out of under water case and since then all pictures come out dark even with the flash on.
John Tedesco · January 15, 2006 - 21:37 EST #118
I have had my DSC-P10 camera now for about 2-1/2 years. Ever since I have had the camera, I have been plagued with out-of-focus pictures. I have the focus set to the center of the screen but about half the time the very close items near the bottom of the picture are in focus but the rest of the picture is not focused.

I bought this camera because my old Mavica MVC-FD88 took excellent pictures, however it would devour the floppy discs.

Because of the focusing problems of my DC-P10, I would never buy another Sony digital camera and would suggest to everyone else not to buy a digital camera made by Sony.
Victor · January 16, 2006 - 13:32 EST #119
Where can I get a CCD for my DSC-P10?
Rick Melbourne · January 30, 2006 - 12:47 EST #120
i have had my DSC-P10 for 2 years i turned it on and the screen came on with horizontal lines you can hardly see anything you cant read any of the menu .it still takes pictures but to view you have to put card into computer
Robert · February 24, 2006 - 21:00 EST #121
I like the camera but have had two issues.
1 I can't get the flash to work any longer!
2 When I get prints made the resolution does not appear adaquate
sumit sinha · March 4, 2006 - 15:42 EST #122
hello, am having dsc p 72 nd its having memory stick format error c:13:01.i am having sm imp pics in it nd its showing this error again.plz help me how to recover those pics nd how can this prob be solved permanently with this 126MB stick..plz help..
FC · March 18, 2006 - 18:45 EST #123
"i have had my DSC-P10 for 2 years i turned it on and the screen came on with horizontal lines you can hardly see anything you cant read any of the menu .it still takes pictures but to view you have to put card into computer"

A known fault with model. take it back the Sony center and Sony will fix it free of charge.
Dwayne Hector · March 24, 2006 - 09:20 EST #124
i have had my DSC-P10 for at least three years love the camera, turned it on a few days ago to use it and it keeps saying turn power on and off but doesnt allow any pictures to be taken has anyone had these issues??
Daley Henry · March 27, 2006 - 11:49 EST #125
hi i need a battery for my sony dsc-p10 and in my country its so crappy, i cant even find it there. can somebody be good and post me a battery, please, daley henry bexon post office, castries, st.lucia pleassssse
annie bee · March 27, 2006 - 12:20 EST #126
i got my sony dsc-p43 camera last february 2005 and it was perfectly easy to work with. i dropped it only once last may 2005 and it was about 2 feet only and worked great until tonight-march 27,2006. i plugged it into my usb port like i have been doing for a year and just suddenly the screen on the lcd turned blank white, i turned it off and pulled it off the usb port, turned it on and it was still white and didnt display anything like a command, it was just blank. it turns on and even flashes when you click the shoot button but you cant see the menu.

as ive read on other people's complaints, the cameras half a shelf life of less than 2 years. is this some kind of a sony thing? it seems to be so. very unlikely but at the same time it cant be coincidental.

Battery answers for you guys:

The sony DSC series dont work with Ni-mh 2400 batteries or higher. It only works with Ni-mh 2000 (dont bother getting a ni-mh 2200, its not worth the risk unless you can return it-- i lost my receipt and i had to eat the cost).

Ni-mh stands for nickel metalhydride, sony batteries (sony cybershot batteries w/the blue and orange color) made ni-mh 2100, and i havent been able to find 2100 batteries in the stores or online. So i think only sony made these batteries in 2100 (this is also why i recommend getting 2000 ni-mh and not 2200)

Grainy screen- due to batteries not being made by sony

Lines on the screen-due to batteries not being made by sony

Difficulty in power staying on normally-due to batteries not being made by sony

I really wanted to get sony cybershot batteries but they are so difficult to look for. I was looking at ebay and i found only 1 seller at that time who was charing 20 dollars for 2 batteries.

I am really mad now because I have been using sony since i was born and for 2 decades this is the only time i feel like theyve caught me on the neck.
Cameron · March 27, 2006 - 13:46 EST #127
Dwayne Hector,

This typically happens because the lens cannot retract, or extend properly.

Nine times out of ten, this happens due to a shock, or drop.

We can either replace a set of gears inside the camera, or rebuild the lens, or both. Cost for the set of gears is at $35.00, and labor typically falls in between $90.00- $120.00, making the average repair about $120.00.

There are times when rebuilding the lens is ineffective, or the lens is un-rebuildable. If that's the case, the lens must be replaced. New lenses start at $150.00, with labor starting at $90.00, model dependent.

Of course, all of this would be determined once your unit is on the bench. Repairs include cleaning / lubrication, a six-month warranty and return shipping.

Should you decline to have your unit repaired, or if we cannot economically repair your unit, all that is owed is the estimate fee of $30.00, and return shipping.

Feel free to contact me for more information,

Cameron · March 27, 2006 - 13:48 EST #128
Daley Henry,

You can find both used and new batteries on ebay. Do be careful, and check the feedback of the seller.

The other alternative is to buy from a Sony parts distributor.

A good parts distributor in the US, is Tritronics. They can be found at

All the best,

Cameron · March 27, 2006 - 14:06 EST #129
annie bee,

Even though you can't see anything, take a couple of pictures, and see if the camera section is working, by downloading the pics off of the memory stick.

You may have a bad LCD display. This would be an easy way, to narrow down the possibilities.

As for batteries, please let me set the record straight.

Sony cybershot cameras use quite a bit of current in the camera mode, as the motors in the lens section are thirsty. If you use standard Alkaline batteries, you'll notice that you can view pictures, and enter the setup menu, but if you enter the camera mode, the unit will die, or you'll have some bizarre things happen with power and/ or the lens retracting.

Again, this is because of the batteries. You MUST ONLY use NiMH batteries, as these batteries provide the extra current that the camera section needs. It doesn't matter what brand you use, dollar store varieties work just fine.

The only thing that has a shelf life, are batteries and alcohol - LOL.

I have had many a camera come through this repair facility, with the only problem being that someone has tried to use standard AA batteries.

Feel free to post your questions on this forum, and I will be happy to answer your questions.

Thank you!

Larry · April 2, 2006 - 16:47 EST #130
I have a DSC-P10 that the flash doesn't work. Any suggestions on a fix?
Cameron · April 3, 2006 - 08:48 EST #131

The flash bulb is available separately, and costs $30.00. This, provided there is no damage to the flash unit itself. Labor comes in at $90.00 to replace it.

**It should be noted that there are high voltages present with the flash assembly, as there is a capacitor that remains fully charged, even when the camera is off.**

Best to have it serviced professionally.

Jack · April 24, 2006 - 00:42 EST #132
I own this camera since 2003. Its battery is giving problems - it gets discharged too soon. I am required to recharge it only after taking 2 pictures. what can be done to fix this? Any help will be appreciated.
Cameron · April 29, 2006 - 21:00 EST #133

Have you tried a new battery? Best to buy the new battery from a store that takes returns, just in case it turns out that the problem is the camera itself.

Try that, and report back with your findings.

Tricia · April 30, 2006 - 11:22 EST #134
I have a dsc p-10 and my pictures look fine on the LCD and computer screen. When I print them out (4x6)they look grainy and you can often see little pixels, especially on skin tones. What's going on? It doesn't matter what megapixel setting I use.
Lee Bennett (ATPM Staff) · April 30, 2006 - 12:53 EST #135
Tricia - if they look fine on your computer screen, the problem is with your printer—whether it's hardware or software configuration is hard to say without seeing the prints. Have you tried a different printer.
Joyce P. - TX · May 7, 2006 - 09:43 EST #136
When the camera is turned on indoors, the image that comes through the screen has vertical streaks of light and out of focus. When the camera is turned on out doors, the image on the screen is correct. Could this be a problem with the light meter sensor. How much to repair it? The camera has been working properly until now. I am the original owner, since early 2003. HELP, my family has loved this camera until now...
Cameron Boyd · May 7, 2006 - 10:24 EST #137

It would be nice if you could post the problem picture, so I could see it.

The DSC-P10 does have issues with the CCD imager, but that wouldn't explain why the picture is fine outdoors.

Still, streaking is usually indicative of defective CCD imagers.

See if you can post that picture, and the link to it.

Andy · May 15, 2006 - 08:30 EST #138
I have a DSC-P10 and my wife took it on a camping trip and now cant get the setup menu off the LCD screen. She will turn the function switch but nothing works. Any suggestions??? Thanks
partha · May 17, 2006 - 05:03 EST #139
Hi I have a sony P100 still camera and the main board was changed recently. I am now getting "For infoLITHIUM battery Only." even after hours of charging through A/C adapter. When connecte don mains the camera works fine but fails to work when power is removed and I work with only battery. I use genuine sony a/c adapter/charger and original sony NP-FR1 battery.
Cameron Boyd · May 17, 2006 - 09:39 EST #140

More than likely, the switch block (the assembly that contains the power switch, among other things) is defective, and needs to be replaced.

The switch block costs $55.00, and labor to replace (from me) is $60.00.

Visit for details.

Now, I've also seen this problem when the camera has experienced liquid damage, so keep that in mind as well.

Cameron Boyd
Cameron Boyd · May 17, 2006 - 09:47 EST #141

It's possible that the battery is defective, and it's also possible that there is an electronic problem as well.

Best to contact the service center that changed the board in the first place.

James Cartwright · May 21, 2006 - 06:36 EST #142
I Have to addmit I liked the DSC P100 for it's size, speed, asthetics, great reviews, and under water housing, however, after a year and a half of travelling with it in some of the dustiest countries know to man, the inside of the lens is almost completely covered. Most of the stunning pictures in my collection are ruined by large black blotches from using maximum zoom where the sensor is closest to the lens. After reading all the other peoples problems with sony warranty and myself being stuck on the side of a mountain for the next 6 months i have decided to take it apart and see if its possible to clean it with a screw driver and patience. I will do my my best to keep those who are interested posted. Wish me luck. Oh and by the way, the underwater pictures are fantastic.
Zorg · May 31, 2006 - 07:01 EST #143
Here's a new link to the sony article about black ccd's
You only have until oct next year to get them repaired foc
Gerardo · June 4, 2006 - 08:39 EST #144
I have the DSC-P10 for a few years now and it has never let me down up untill now that is :( I've been noticing the following problem:
When ever I take outdoor pictures (or whenever sunlight some's in play) the pictures show ugly strips around the lighted edges. But when ever I take indoor pictures the pictures seem fine (no ugly stripes).
Follow that link to get an idea of what I'm talking about. Atfirst I thought it was a settings problem but after resetting the cam. the problem remained. I've read most of the articles posted here and what seems strange to me is that I only seem to have this problem when taking outdoor pictures so hopefully that will rule out a CCD problem. Or is it that the CCD is slowly dieing on me? :(

Any suggestions other that buying a new cam would be greatly appreciated. Sending it in for repairs is not an option seeying as that would cost me almost as much as buying a new one not counting the time and affort I need to put into it. See this as kind of a last resort before throwing the cam away.

Thanks in Advance,
Cathy · June 13, 2006 - 18:12 EST #145
My Sony DSC-P10 seemed to always work great until about 2 months ago. Now I have the same thing as ,#62Luis, #72bbf, and #74Ian. Black LED screen and black pictures. Everything else seems to function but unfortunately the camera is useless as is. I did not notice any responses to this issue, but it seems like a common problem. Any suggestions that wont cost hundreds of dollars?
Dean Thurley-Newton · June 28, 2006 - 12:10 EST #146
Have had DSC-P10 for a year or so - no problems. Great camera. Picked it up today after a couple of months, switched on to use and noticed screen showed very muted colours, a very faint green horizontal line full width and occasionally horizontal streaks/lines. Taking some photos and uploading, found them to show (full size) horizontal lines filling the frame. Something major is wrong I feel! Any ideas please...thanks D
Heather McHenry · July 1, 2006 - 13:43 EST #147
Our Sony DSC-W7 is working fine, as it has been for the past year that we have had it. However, the other day, we plugged in the usb to transfer to our mac, and nothing! The pics are on the camera, but the camera doesn't seem to be registering with the computer. Please help!
Laura · July 5, 2006 - 16:58 EST #148
I have the DSC-P73.

My problem is: Whenever I turn the power ON in Picture or Video Mode, the lens comes out...and the power shuts off. Happens all the time, except when the battery is 100% charged. This is annoying. I know it was a problem when I couldn't turn the camera ON in Picture Mode, but I could turn it ON in Play mode. THat's really odd. Do you know how I might be able to fix this?
Cameron Boyd · July 5, 2006 - 19:10 EST #149

These cameras MUST use the NiMH re-chargeable batteries. You cannot use regular AA batteries, or NiCad batteries, or any other kind of re-chargeable, as the unit will do all sorts of funny things.

Make sure of the batteries. The fact that it works when the batteries are fully charged, tells me that you're using the wrong batteries.


Cameron Boyd · July 5, 2006 - 19:12 EST #150

You plugged in the 6 pin end of the firewire cable, backwards into the computer.

This is easier than you think, happens ALL the time, and you've toasted the camera. There is no forgiveness.

Repairs will cost more than the camera is worth.

Either get a memory stick reader, or a new camera.

Lee Bennett (ATPM Staff) · July 5, 2006 - 20:00 EST #151
Cameron - hmmm, perhaps a re-evaluation of that answer is in order. For one, Heather mentioned USB, not Firewire. But regardless, my understand is that just about every computer cable made these days are shaped such that they'll only go in one way. This is certainly true for both types of Firewire connectors and all three (or is it four?) types of USB connectors.
Cameron Boyd · July 5, 2006 - 20:56 EST #152

Your both right, and well....wrong.

I did get ahead of myself, didn't I? I need to slow down...Firewire is for video, not still pictures.. LOL.

As regards firewire: Yes, the cable is keyed, but it is actually quite easy to plug the 6 pin end into the computer backwards. This is a very common, and expensive problem. Once the cable is inserted backwards, it then becomes easier to do so next time, so it's best to replace the cable if this occurs. Next, since the cable was inserted backwards, 12Volts DC is applied to the wrong wires, and ends up blowing a hole in the firewire IC, and can damage the circuit board. I've actually seen small holes and cracks in the IC.

Most of the manufacturers will fix this problem ONCE, with a letter in the box, letting you know that you have indeed plugged the firewire cable in the computer backwards, and that they wont repair it again, under the flat fee, or warranty, if it is still under warranty.

Cameron Boyd · July 5, 2006 - 20:57 EST #153

Can't really plug the USB cable in backwards, but there are a quick couple of things to do, before seeking service for your camera.

First is to simply go to another computer, perhaps a friend, and plug the camera into that computer, and see if it's at least recognized.

If it is, then at least you know the camera is ok, and the fault is in the computer.

If the camera were not recognized, then a replacement cable would be the next step.

Finally, if the new cable yields no results, then it's time to seek service for your camera: It is possible that the USB connector on your camera is damaged. Look at the connector, to see if you can see any irregularities. You will see 4 gold pins, they all need to be neat, and in the same place. If something looks out of place, you may have found your problem.

To replace the USB connector, shouldn't be too painful on the budget.

Hope it helps, and hope I didn't ruffle any feathers.

All the best,

Lee Bennett (ATPM Staff) · July 6, 2006 - 01:32 EST #154
Cameron - Interesting. You may be talking about the 4-pin FW cables, though you did say 6, so hmmmmm. There's only a tiny indentation in the 4-pin and maybe it could be reversed. I'm used to dealing with 6-pin FW on most of the devices I deal with and I would never be able to insert it the wrong way. To be honest, I'm sure I've accidentally tried inserting a 4-pin the wrong way and couldn't do it, which makes me believe that if you can, it's a design flaw by the product's developer.
Van Wegner · July 13, 2006 - 19:11 EST #155
DSCP10 Fairly good for most uses; I've had the camera for 2 yrs with good results for most shots. Sony's site says that Macro shots should be at least 1"; the manual says about 4". I've used all modes and configurations possible to get a good focused macro and still cannot get a sharp image. Is it possible that resetting the camera (to factory defaults will help. Again, I used all modes with/without zoom, flash etc.

Thanks for being there for us nubies.
Dean Thurley-Newton · July 26, 2006 - 03:32 EST #156
Have had DSC-P10 for a year or so - no problems. Great camera. Picked it up recently after a couple of months of not being used, switched on and noticed screen showed very muted colours, a very faint green horizontal line full width and now vertical streaks/lines. Taking some photos and uploading, found them to show (full size) horizontal lines filling the frame. Something major is wrong I feel! Any ideas please from anyone at all?... anyone?... hopefully this is the correct post? Thanks D
Marisa Alderson · July 26, 2006 - 04:37 EST #157
I have what I believe to be a new problem (at least I can't seem to see it mentioned above).
My DSC-P10 has an allergic reaction to light.


In normal or low-light situations the image on the viewscreen is fine, but outside or in brightly lit areas, or when the flash is used, the image becomes what you see above.

Lacking any sort of camera knowledge I obviously have no clue as to what's causing this. I did not drop my camera or perform any other potentially damaging action. Any ideas?
Matthew Moore · July 30, 2006 - 04:52 EST #158
Hi, I have a DSC-P10 and for no reason all of the pictures are now blurred. When you hold the shutter down to focus it shows the little hand on the screen, but the picture is blurred?? Any idea's??
Jason Robinson · August 4, 2006 - 00:33 EST #159
I have a DSC-P10 and I think there's a problem with the flash - either it is broken or it can't charge properly. It works very infrequently, even with the flash forced on all the time. The battery charges fine since I'm able to use the camera. When I look at the flash closely when taking a picture, it only flickers slightly. I tried removing the battery and running off the adapter and managed a few shots with the flash working, but then after that it stopped working once again. Any ideas?
Marisa Alderson · August 12, 2006 - 09:28 EST #160
Ive recently took my camera with the purple image problem to a camera shop in town and was told that the processor chip is broken and it isnt worth paying out £120-£150 to have it replaced, and to get a new camera. So if anyone else has this problem this is more than likely what's happened to yours too.
Bill Youngpeter · August 24, 2006 - 22:46 EST #161
we trashed TWO sony cameras earlier this summer, someone had plugged the PC end of the firewire cable backwards... The firewire PCI port is a joke, flimsy and poorly designed. USB is solid, cannot make a mistake, period. FIREWIRE on the other hand is EASY to insert backwards. Don't believe me? Try it, you'll be amazed how easily the cable can be incorrectly inserted, especially when the port is in the back of the PC.
Jeff Pollacco · October 2, 2006 - 17:38 EST #162

I have a Sony Cyber-shot DSC-P10. Great camera but of late I've noticed that when the camera is turned on, it still takes great photo's, but after a while the shots start coming out fuzzy, blurry, streaky etc. This is also noticable on the view finder.

Paula · October 15, 2006 - 20:25 EST #163
I've never dropped my cybershot either, and it does the same "turn the camera off and then on again." After a recent bout of about 25 times turning it on and off I almost threw it at the wall....but then I wouldn't have a camera any of the time. A workaround that seems to work reliably for this problem (so far) is to turn the camera on in play or preview mode, flick through a couple of pics and then slide the selector over to camera or movie mode. This seems to happen more when the batteries are older - maybe there's a fault in the design and there's not enough power to push the lens out?? I don't know. Mine's going back to Sony to get fixed.
Matt Ellingsen · October 25, 2006 - 17:42 EST #164
DEAN (#157),
My DSC-P10 has the exact same problem as yours. Did you find out anything about the green line?? Anyone else??

Enda O'Loughlin · October 31, 2006 - 10:11 EST #165
Black LED screen and black pictures DSC-P10 Sony Cyber Shot
Patrice B · October 31, 2006 - 14:51 EST #166
After just 2yrs+ my DSC-P10 is out of order: when I turn it on, the lens comes in and out several times and finally an error message is displayed asking to restart the camera... and it does the same thing again and again.
I tried to reset the camera, I tried with 2 different full batteries: always the same problem.
Any idea of what it is and how to fix it ?
Vic K · November 8, 2006 - 18:01 EST #167
I just inherited a DSC-P10 camera from my son who bought a new Sony. It's takes great pictures and all functions work but when powering on and off I noticed a little clicking noise as the lense opens and closes. It works fine. Is that normal? Never been dropped.
Andy C. · December 15, 2006 - 09:28 EST #168
My DSC-P10 has suddenly stopped producing the usual high-quality stills and is recording very pale images (almost complete white-out) with horizontal lines. A reset makes no difference but the camera still records moving images fine. Could this be a CCD problem? Do stills and mpegs use the same CCD?
Dawn Shepherd · December 19, 2006 - 11:01 EST #169
I have Sony DSC P10 for 2+ years and Love it, love it, love it! But now there are blue/white horizontal lines in the view screen and then they are in the photos. What is happening? You can email me at
Prakash Kashwan · January 6, 2007 - 00:14 EST #170
This is a great forum!! Keep it up guys. My DSC-P10 has worked just fine but for a minor issue. We notice that whenever others click a picture with our camera pictures are invariably blurred..even outdoors. We realize that the camera takes a few second to capture image after the "click". Is it a factor of particular settings or is it how Sony cameras work?
Dave Kinder · January 6, 2007 - 12:54 EST #171
The little red clip on my DSC-P10 battery holder has broke. Is there anyway to replace it. The door keeps the battery in but I am afraid that it won't hold after a long period
of time.

Thank you
Cameron Boyd · January 7, 2007 - 19:08 EST #172

People who aren't familiar with Sony cameras, don't realize that the shutter button is a two stage switch. What they do is press it down all the way, and the camera takes time to focus and perform adjustments. ANY motion during that time, and the images WILL be blurred.

In order the have someone else take the picture properly, they will have to be educated, and they'll have to practice, practice, practice. It's the nature of the beast.

- Dave,

Your camera will need to be sent in for service. No doubt it would be a minor repair. Feel free to contact us, if we can be of service.

Cameron Boyd
HowardB · February 11, 2007 - 14:02 EST #173
My sony cybershot produces annoying white horizontal lines on the still image. I have no idea whats wrong but the video mode seems ok.

Anyone has any idea plz email me.

Dennis Bosch · March 12, 2007 - 09:25 EST #174
how do you change the bulb and where is best place to get one for a sony p-10
ATPM Staff · March 12, 2007 - 09:35 EST #175
Dennis - your question was already answered. ATPM strives to not repeat the same answers in comments over and over. Scroll up, search for "bulb" and you'll find your answer.
Andy Clapham · March 25, 2007 - 10:59 EST #176
I have had Sony DSC P10 since 2003 - worked excellently till a few weeks ago then - got the horizontal blue line problem on LCD and in photos - and now, photos out-of-focus.
If can't fix, can I get a replacement which will take same batteries (I have 15 as I go on long treks/camping with no recharge facility) and same memory stick?
Cameron Boyd · March 25, 2007 - 12:34 EST #177

Your fist stop should have been the Sony web site, checking your model and seeing if there are any issues/ bulletins associated with it.

Do just that, and you'll find a very large smile come across your face...

You'll then thank this ATPM's web site, and then you'll thank me.

Your welcome.

Jeff · March 25, 2007 - 19:34 EST #178
The Sony DSC P10 (of which I have one and wont let go of) has a CCD image sensor issue which is causing your problem. I've had both my Sony DSC P10 and Sony Digital Handycam fixed for FREE after calling my local Sony office and then being sent to a authorised Sony repair centre. They are both as good as new.
BeckyH · May 7, 2007 - 22:11 EST #179
We lost the original charger to our Sony DSC P-10 which charged the battery (Model #NP-FC11) in the camera. It doesn't look like Sony sells the P series and accessories any longer. Do you know where we can get another one? I've seen some on the internet that advertise they are P-10 chargers but they look similar to a docking station. Are these genuine chargers for P-10 or universal chargers?
julie paterson · June 6, 2007 - 11:08 EST #180
i've had my DSC-P10 for about 3-4 years...maybe? and it's worked well until recently. when i press the power button to turn the camera on, i can hear the whurring sound of it wanting to open, but the shutter doesn't actually open and the lense doesn't eject.
can anyone offer opinion/advice?

costi · June 11, 2007 - 03:55 EST #181
dsc-p1o with black screen...other functions work perfectly but ...i can`t take picturres ... pls help
travis finn · September 5, 2007 - 10:14 EST #182
dsc p10 won't charge, tried the ac and the usb connections. also ordered a new battery, no good. just sits there. HELP
Dennis Langer · December 6, 2007 - 12:12 EST #183
I have a Sony DSC-P10 It has started to make noise when it is started. The lens will move back and forth then go black screen with the words(turn off then on)
Anyone help me with this.
Eileen Biondo · February 27, 2008 - 18:38 EST #184
I'm having the same problem...anyone know what to do?
Dennis Langer · February 28, 2008 - 10:17 EST #185
Eileen, mine is working now I took out the memory card and put in another one and it worked. I took a ffew pictures and put the other one back in and it worked and has been working ever since. Let me know if it works
Suki Morys · May 1, 2008 - 18:26 EST #186
I heard that Sony had a recall on the cybershot p-100 years ago. I bought one of those cameras around four or five years ago and the lcd screen is now going black as discussed on this forum a few years back.. does anyone know if that was the reason for the recall?
Drea · May 6, 2008 - 22:51 EST #187
I had the same issue as #180: The "Turn the power off and on again" message came up.

I went to the website that was posted:

And at first I had no luck. I am writing to let you know to keep trying. If the camera lens does not retract and then allow you to take pictures, then try again. It wasn't until I power cycled the camera three times that I was able to use the camera normally,

Also, in case no one has posted this link, some reports say that if you hear grinding, then one of the gears in the lens may be broken.

Good Luck and Thank you Brian for the URL.
Lee Fortnam · July 8, 2008 - 18:30 EST #188
Just wanted to say I have just had the same problem which was resolved by the link provided in 192 so just wanted to say a huge thanks to drea and again to Brian.

My wife is due to give birth to our baby very shortly and I would have been gutted if I was not able to take any photos so again massive thanks. This is what I like about the web, help is only a search away!!!

Cameron Taylor · November 3, 2008 - 15:36 EST #189
Ok - I'll stick my foolish neck on the block.

I have just spent over a week trying to sort out my cybershot that was not charging. - surfed for hours, tried everything from repeatedly switching the charger on and off to get some initial charge, slight heating the battery, chilling the battery, a borrowed charger, a borrowed battery, a borrowed camera!

I finally solved the problem - I suddenly realised I was looking at the empty SIM symbol and not the battery empty symbol....
(well it does look like a battery!)

oooooo - I feel fooooolish....

Chop away...
Derek Leary · November 7, 2008 - 03:00 EST #190
I am looking for a charger as my parrot ate the cord off where can a search for a charger for my sony dsc-p10
please help thanks
Joe A · June 11, 2009 - 18:46 EST #191
I want to use this camera to take extreme close up shots. When I try this the images come out so blurry I cannot even make out the image. I use the setting of the small flower. Anything else I should be doing? Please advise.
Derek leary · June 14, 2009 - 05:31 EST #192
Still in search of a charger for my dscP10 there is no one that stocks these charges in South africa.
Charles Stauffer · June 21, 2009 - 22:25 EST #193
Chargers for DSC-P10 should be available on EBay.
Derek leary · June 22, 2009 - 11:20 EST #194
many thanks i'll look on e-bay
Tom H · July 2, 2009 - 21:54 EST #195
I have turned on the camera after not using it for a while. I noticed when I tried taking a picture the LCD screen is black and the image is recorded on the device as a black image only. Is their a setting that I need to engage or is their something else wrong with the camera.
raymond crescio · September 23, 2009 - 14:04 EST #196
The camera will not turn on. When the camera is being charged the light goes on but the camera still does not function.Could it be a faulty battery?
Charles Stauffer · December 1, 2009 - 13:56 EST #197
Camera was in storage for months. I kept getting purplish colors or mostly a screen that was black with flashing white lights in the horizontal line. Talked with SONY ON-Line..didn't help at all. This morning I changed the battery and memory card. Next to the memory card slot, I pushed a square re-set button that put the camera into a set-up mode. Everything started working better, but the colors aren't there....any recommendations?
Nate · November 23, 2011 - 10:03 EST #198
I know you already posted the link to get the instruction manual..but when i try to download it, a blank screen opens and then nothing. it just says 'done' on the bottom of the screen. Thank you.
Lee Bennett (ATPM Staff) · November 23, 2011 - 11:36 EST #199
Nate - the comment I posted with the link to a manual was way back in 2003. Stands to reason Sony has made site updates since then.

If you simply do a Google search for:


And replace CAMERAMODEL with what you have, you should turn up results. For example the current link for a P10 manual is

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